Terms of Service | Mocky.pro

These terms of service ("Terms") govern your use of Mocky.pro ("Mocky", "we", "us" or "our") and our AI-powered interview practice services (collectively, the "Service"). By using our Service, you agree to these Terms. Please read them carefully.

1. Service Description

Mocky provides an AI-powered English interview practice platform. Users can practice interviews with AI interviewers, receive feedback, and improve their interview skills. The Service includes:

AI-powered interview simulations with voice interaction
Real-time speech-to-text and text-to-speech processing
AI Coach Mode for interview strategy guidance
Voice Mode for live interview practice
Session transcripts and AI feedback

2. Account Terms

To use our Service, you must:

Be at least 16 years old
Maintain the security of your account
Not share your account credentials
Notify us immediately of any unauthorized access

3. Subscription Plans

Our Service offers free and paid tiers:

Free users have access to unlimited text-based practice with cooldown periods
Paid subscribers unlock premium voice quality, Voice Mode, and AI Coach
Subscription pricing may change with notice to existing subscribers
Refunds are subject to our Refund Policy

4. Acceptable Use

You agree not to use the Service to:

Generate spam or malicious content
Violate any laws or regulations
Infringe on intellectual property rights
Generate discriminatory or harmful content
Attempt to circumvent any service limitations
Record or redistribute AI-generated voice content for commercial purposes

5. Payment Terms

All payments are processed through Paddle (paddle.com), which acts as the merchant of record. By making a purchase, you agree to:

Provide valid payment information
Pay all charges at the prices in effect
Pay any applicable taxes
Accept Paddle's payment terms and conditions

6. Intellectual Property Rights

Regarding intellectual property:

You retain rights to your input content (CV, job descriptions, responses)
AI-generated feedback and transcripts are provided for your personal use
Our Service, technology, and branding remain our property
You grant us license to process your content for service delivery

7. Service Limitations

Please understand that:

We do not guarantee 100% service availability
AI-generated interview questions and feedback are for practice purposes only
We do not guarantee specific interview outcomes or job offers
Service features may change over time
We may impose usage limits to prevent abuse

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you agree to our collection and use of information as detailed in the Privacy Policy.

9. Termination

We may terminate or suspend your account if you:

Violate these Terms
Engage in fraudulent activity
Abuse the Service
Fail to pay for subscriptions

10. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

The Service will be error-free or uninterrupted
AI feedback will be perfect or suitable for all purposes
Any specific results will be achieved through the Service

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Significant changes will be communicated via email to registered users.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Taiwan, without regard to its conflict of law provisions.

14. Business Information

Mocky.pro is operated as a sole proprietorship based in Taiwan.

15. Dispute Resolution

We strive to resolve any disputes amicably through direct communication. Please contact us first with any concerns before pursuing legal action.

Contact Information

For questions about these Terms, please contact us at: hello@mocky.pro